Processing Solutions

iTerminal

iTerminal Virtual Terminal

is an application that resides on Chase Paymentech Solutions’ web servers and allows merchants to connect to it using the Internet. This product supports transaction processing for the Retail Card Present environment.

Click here for more info on iTerminal Virtual Terminal

 iTerminal serves two audiences:

1. Merchant Tool: 

Acts as an interface to the Chase Paymentech Solutions systems for the merchant. It allows merchants to perform transaction requests just as they would with a terminal in a physical location, such as: sales, authorizations, refunds, voids, prior authorized sales and settlement. Allows for viewing of the transactions in Open Batch status, run on date parameters. Allows the merchant to run batch queries, based on batch or date parameters.

Allows for designation of user access levels by logon: 

• Store Regular Access – This user will be required to enter the correct access codes where enabled.
• Admin Read Only Access – This user will have read only rights to iTerminal screens with the exception of generating reports. This user is not required to enter access codes.
• Manager Full Access (no security restrictions) – This is a corporate level user who has full rights to everything within iTerminal without having to enter access codes where enabled.

2. Customer Service

Acts as a customer service tool to allow the Chase Paymentech Solutions Help Desk to have read-only access to the customer transactional database. This allows customer service to see the exact same information that the merchant is viewing so that they may assist the merchant when help is requested.

Click here for iTerminal user manual

  Call (800) 980-FFMG to consult with one of our team experts